As an entrepreneur, you must be well-versed in the significance of promoting your products or services well. However, managing finances can be tricky, and you may not possess all the resources required for advertisement campaigns across various mediums.
Fortunately, with the internet continuously taking the world, social media marketing is proving itself to be one of the most effective ways to enhance customer reach and engagement. If you’re wondering which social media platform is the most suitable candidate to achieve brand awareness and popularity, stick around. We will compare two major social media platforms in this article: Twitter and Facebook.
Intent of Users
When it comes to audience intent, Twitter and Facebook are used for different purposes. Twitter’s environment is fast-paced and focused on social interactions that are usually informal. It is commonly used to find new content and stay on top of trending stories such as product or service upgrades, news, and sports updates. Many individuals also follow everyone and anyone that intrigues them, including politicians, celebrities, and reporters, to keep up with their views.
In contrast, the Facebook audience concentrates on sharing in-depth content and stories to build and maintain connections with family, friends, and acquaintances. Users also use it to stay on top of the latest advancements in their favorite brands.
Twitter is great for sharing your brand’s ideas, and you can put out ads that pitch your product. On the other hand, Facebook is the place to reach out and connect with your customers by collecting feedback and assessing customer reviews on how to improve your brand and ads.
Targeting
Twitter and Facebook both target standard parameters like geographics, demographics, and interests. However, Twitter can pinpoint a distinct keyword used by most of its users engaged in a specific topic discussion and has more efficient user targeting capabilities, which gives it an edge in this aspect. By locating unique words or hashtags used in tweets, it allows advertisers to target users accordingly. This includes users who have interacted with tweets containing such hashtags in the past week.
Facebook only has the option of targeting a topic – no keyword is involved. Though it offers customized audience access, you can only reach out to an individual if you have access to their email address or contact number. On Twitter, you just need to know a person’s handle.
Post Moderation
There’s always the risk of a post you’ve uploaded onto social media causing uproar due to it offending someone. Even if you don’t understand the reason behind the dissatisfaction, it’s essential to handle the ensuing disapproval quickly; otherwise, it can seriously damage your brand’s image.
When such a situation occurs on Twitter, it can escalate much more quickly than it would on Facebook, as people can retweet within seconds, creating a snowball effect that causes the tweet to gain recognition fast. This can lead to many problems for your brand and attract the wrong sort of attention to your business’ values and visions.
On the other hand, it is easier to moderate posts on Facebook because it recently updated its moderation tool to make things more user-friendly. You can avoid a lot of bad publicity by having the ability to control what goes out early on.
Endnote
There’s no clear winner when it comes to the Twitter vs. Facebook debate in regards to advertising. It all depends upon your brand and what kind of campaign you wish to establish. These social media platforms have unique styles of promoting products/services, and they generate sales with some similarities. A majority of companies use marketing strategies that involve an amalgamation of social media channels.
If you’re confused about which platform will align the most with your business marketing plans, you can reach out to a professional social media management team and let them steer the reins.
Featured Image by Unsplash
